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About Us
Zoom Hairdressing.com are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the online store page.
Our Contact details:
Zoom Hairdressing Ltd
14 Park Parade Leigh Park Havant Hants PO9 5AD UK
Phone: +44 (0)2392 480505
Email: services@zoomhairdressing.com
Registerd Office Address
87 LONDON ROAD
COWPLAIN
WATERLOOVILLE
HAMPSHIRE PO8 8XB
Company No. 04384723
www.zoomhairdressing.com is operated by Zoom Hairdressing Ltd, Registerd Office 87 London Road, Cowplain,Waterlooville,Hants PO8 8XB
These Terms and Conditions govern your use of zoomhairdressing.com web site and your relationship with Zoom Hairdressing Ltd 'zoomhairdressing.com', 'we' or 'us'). Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not purchase goods from zoomhairdressing.com. By using zoomhairdressing.com Site you agree to be bound by these Terms and Conditions. Nothing in these Terms and Conditions affects your statutory rights.
These Terms and Conditions were last changed on 20th March 2010.
Proprietary rights
The content of zoomhairdressing.com Site is protected by copyright, trademarks, database and other intellectual property rights. You may retrieve and display the content of zoomhairdressing.com Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on zoomhairdressing.com Site without written permission from us.
No licence is granted to you in these Terms and Conditions to use any trademark or service marks of zoomhairdressing.com or its licensors including, without limitation, the trade marks, or service marks Zoom Hairdressing Ltd, zoomhairdressing.com.
Prices and VAT
All our prices are stated in Pounds Sterling (£) and include Value Added Tax.
We are not registerd for vat.
We clearly show you the price you have to pay for our products. If, by mistake, we have under-priced a product, we will not have to deliver that produce to you at the stated price, provided that we tell you before we post the product. You can then decide if you still want the product.
Order acceptance
Our products are sold for personal use only. There will be no contract of any kind between you and us unless and until we actually dispatch the products to you. Your order is an offer to buy from us, so nothing that we do or say will amount to any acceptance of that offer until we actually send the products to you. At any point up until then, we may decide not to send the products to you without giving any reason. At the moment that the goods are dispatched (and not before), a contract will be made between you and us, and you will be charged for the products.
Availability of zoomhairdressing.com Site
We try and offer you the best service we can. But we cannot promise that all our products and services will meet your requirements and we cannot guarantee that zoomhairdressing.com will be fault free. If you find a fault, please let us know by contacting services@zoomhairdressing.com
There will be some times when your access to zoomhairdressing.com Site is restricted to allow for repairs, maintenance or improvements.
Complaints
We aim to deal with any complaints in a fair, confidential, swift and effective way. They should be directed via the secure E-mail us' link found at the bottom of each page and include full contact details in addition to your e-mail address together with order number where appropriate.
Changes
We may update these Terms and Conditions from time to time and any changes will be notified to you via a suitable announcement on zoomhairdressing.com Site. The changes will apply to the use of zoomhairdressing.com Site after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use zoomhairdressing.com Site. If you continue to use zoomhairdressing.com Site after the date on which the change comes into effect, your use of zoomhairdressing.com Site indicates your agreement to be bound by the new Terms and Conditions.
General
We make no promise that materials on zoomhairdressing.com Site are appropriate or available for use in locations outside the United Kingdom, and accessing zoomhairdressing.com Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts. Any contracts between you and us are concluded in English.
If any of these Terms and Conditions is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms and Conditions which will continue to be valid and enforceable to the fullest extent permitted by law.
You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions.
If you breach these Terms and Conditions and we ignore this, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.
We shall not be liable for any breach of these Terms and Conditions beyond our reasonable control.
A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
POSTAGE & PACKAGING CHARGES
UK POSTAGE
All orders will be dispatched in secure packaging usually within 24 hours of us receiving your order and your credit card verified. All goods are sent Royal Mail with proof of posting.
UK Postage CHARGE per item/product.
Each Item ordered counts as one item. Postage will be calculated automatically at the checkout of our shopping cart. Please note that unlike some companies we do not make any profit from our postage & packaging service.
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EUROPE:
Albania Croatia Hungary Malta Slovenia
Andorra Cyprus Iceland Moldova Spain
Armenia Czech Republic Irish Republic Monaco Spitzburgen
Austria Denmark Italy Montenegro Sweden
Azerbaijan Estonia Kazakhastan Netherlands Switzerland
Azores Faroe Islands Kirghizstan Norway Tajikistan
Balearic Islands Finland Latvia Poland Turkey
Belarus France Liechtenstein Portugal Turkmenistan
Belgium Georgia Lithuania Romania Ukraine
Bosnia-Herzegovina Germany Luxembourg Russia Uzbekistan
Bulgaria Gibraltar Macedonia San Marino Vatican City State
Canary Islands Greece Yugoslav Rep. Serbia
Corsica Greenland Madeira Slovak Republic
All orders will be dispatched in secure packaging usually within 24 hours of receiving your order and credit card verification. All goods will be sent royal Mail Airsure
Postage Rates:
1 Item - £4.50
2 Items - £5.90
3 Items - £7.90
4 Items - £9.60
5 Items - £11.90
6 Items - £12.30
7 Items or More - £18.50
Delivery Times:
Eastern Europe - 3 Days approx. from receipt of order and credit card verification.
Western Europe - 5 to 7 Days approx. from receipt of order and credit card verification.
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WORLD ZONE 1:
Covers all countries that are not listed in either Europe or World Zone 2.
Postage & Packaging Rates:
1 Item - £5.55
2 Items - £7.50
3 Items - £10.25
4 Items - £12.55
5 Items - £14.25
6 Items - £16.00
7 Items or More - You will be notified of delivery charges before you card is debited and your goods delivered.
Delivery Times - 4 to 8 Days approx. from receipt of order and credit card verification.
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WORLD ZONE 2:
Australia Korea (Democratic People's Rep. Norfolk Island Tuvalu
Belau (Palau) Korea (Rep. of) Northern Mariana Island Vanuatu
China (People's Rep.) Marshall Islands Papua New Guinea Wake Island
East Timor Micronesia (Fed States) Philippines Wallis & Futuna Island
French Polynesia Mongolia Pitcairn Island Western Samoa
French & Southern Antarctic Territories Nauru Island Samoa (American)
Guam New Caledonia Solomon Islands
Japan New Zealand Taiwan
Kiribati New Zealand Island Territories Tonga
Postage & Packaging Rates:
1 Item - £4.90
2 Items - £8.10
3 Items - £11.10
4 Items - £12.10
5 Items - £16.10
6 Items or More - £19.99
Delivery Times - 4 to 10 Days approx. from receipt of order and credit card verification.
Delivery Schedule
We deliver your order right away. We will normally send your order to you in 3 business days . European orders are generally received in under 5 days.International orders are generally received in under 10 days.
Delivery and charges
The cost of packing and delivery is clearly displayed for your approval prior to confirming your order. For detailed packing and delivery information please refer to zoomhairdressing.com.
Our despatch within the UK is usually 1 - 2 days. Our European delivery is usually within 4-7 days. Reasonable allowance should be made for orders made over the weekend and at National & Public Holidays. We do our best to deliver within 21 days of the date of your order but shall not be liable for loss occasioned by delay in delivery arising out of any cause beyond our control.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
For orders made from the UK or the European Union, 17.5% VAT is included.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. From arival at the address given by you for delivery.
Zoomhairdressing.com online shop site is provided by us without any warranties or guarantees. You must bear the risks associated with the use of the Internet. If we are informed of any inaccuracies in the material on zoomhairdressing.com Site we will try to correct them as soon as we possably can.
In particular we are not liable to you for the following:
Incompatibility of zoomhairdressing.com Site with any of your computer or telecommunications equipment or software;
Technical problems or errors or interruptions of zoomhairdressing.com Site;
Inadequacy of zoomhairdressing.com to meet your requirements.
To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (included but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss or privacy or loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to zoomhairdressing.com.
Nothing in this paragraph 7 applies to liability in respect of products sold through zoomhairdressing.com.
Nothing in these Terms and Conditions excludes liability for death or personal injury caused by our negligence or fraud.
Reaching Us
If you need to reach us, please email us using the link on the store page,
alternatively, you can call on +44 (0)2392 480505
or write to us at 3 Park Parade Leigh Park Havant Hants PO9 5AA UK
Email: services@zoomhairdressing.com
Privacy Policy
Zoom Hairdressing Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Under the Data Protection Act 1998 we are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act and according to the Which? Web Trader Code of Conduct.
We collect information about you for two reasons: firstly, to process your order and secondly to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your consent. We will not pass your e-mail address to other trusted traders unless you agree.
The type of information we will collect about you includes:
* your name
* address
* phone number
* email address
* credit/debit card details
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behavior of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Cancellation and return
You have the right to cancel your order at any time up to 7 working days after the day following the delivery of the goods by contacting our Customer Services department by telephone, email or post. Your right to cancel is on the basis that we will be able to re-sell the goods to another customer as new when you return them to us; so please do not use or open any sealed packaging. If you have any questions about the goods or need help on deciding whether or not to keep them, please contact Customer Services for more information.
If the products have already been posted to you, you must return the products to us at the time of cancellation and we will credit your credit or debit card with the price of the products less postage and packing costs, within 30 days beginning with the day on which notice of cancellation was given. You should return products to Zoom Hairdressing Ltd 14 Park Parade, Leigh Park, Havant Hants PO9 5AD enclosing a copy of the original invoice. When returning goods we recommend that you use recorded delivery, or obtain a proof of posting (a proof of posting can be obtained free of charge at any Post Office).
If you do not return the goods within 7 days of your cancellation, we will make a charge in respect of the cost of recovering the goods. If you do not return the goods or fail to make them available for collection within 30 days of your notice of cancellation, you will be deemed to have accepted the goods, at which point a new purchase contract will be made and you will be charged for your order at the price set out on the web site.
EPOS Software Information
